There are 2 ways to get the primary admin registered on Subtra:


1. By signing into Myinfo (SingPass) and verify your phone number and submit.


2. If you don't have SingPass you can register by submitting an online form.



You will be required to provide the following details along with proof wherever required while submitting online form.


  1. Basic details of the controlling officer such as name, birth date, gender, etc

  2. Residential Address

  3. Proof of identity

  4. Proof of address (Only required if address is not the same as on proof of identity)


Documents accepted as proof of identity in Singapore:


We accept the following as proof of identity-

  • NRIC
  • FIN
  • Passport



Documents accepted as proof of address in Singapore:


We accept the following as proof of address-

  • NRIC
  • Employment Permit with Residential Address
  • Telephone Bill (within 6 months)
  • Utilities Bill (within 6 months)
  • Mortgage loan agreement (within 1 year)
  • Signed tenancy agreement (within 1 year)
  • Power of attorney (within 1 year)
  • Letters issued by the Central Provident Fund Board & Inland Revenue Authority of Singapore (within 1 year)
  • Letters, bills or statements issued by other Local Government Agencies (within 6 months)
  • Letters, documents or statements issued from other Insurance Companies in Singapore (within 6 months)
  • Letters, documents or statements issued from other Financial Institutions (within 6 months)
  • Employment letter or overseas posting letter (within 6 months)